Canada Post Service Disruption

Canada Post is experiencing a service disruption which may delay mail delivery of your bills and/or payments.
Despite the disruption, customers are still responsible for keeping their account up-to-date.
We have many convenient payment options, as well as ways to access your bill via MyAccount or Lakefront’s free Mobile Application.

Hours of Operation

Lakefront’s office at 207 Division Street in Cobourg is open to customers from 10:00am – 2:00pm on Tuesdays, Wednesdays, and Thursdays.
Our hours of operation by phone, email, and LiveChat are from Monday to Friday 8:30am- 2:30pm.
Appointments can be made if these times are not convenient.
For emergencies, please contact 905-372-2193.

Lakefront has applied to decrease its Distribution Rates

Lakefront Utilities Inc. has applied to the Ontario Energy Board to change its electricity distribution rates effective January 1, 2025.
If the application is approved, a typical residential customer would see a decrease of approximately $1.89 per month.
View the Notice of a Rate Hearing and the 2025 IRM application.

our services

Lakefront Utility
Services Inc.

TOWN OF COBOURG HOLDINGS INC. (“Holdco”) is a holding company which wholly owns Lakefront Utilities Inc. (“LUI”) and Lakefront Utility Services Inc. (“LUSI”).

We are a diversified energy and services company that serves our customers through two operations:

    • Lakefront Utilities Inc. (LUI) – our regulated utility through which we distribute electricity and promote energy conservation to approximately 10,000 customers in the Town of Cobourg and Village of Colborne.
    • Lakefront Utility Services Inc. (LUSI) – our non-regulated services company which includes two divisions – Water and Fibre Optic Services – that provide Municipalities services related to the design, operation and maintenance of water systems. Other unregulated services include a high speed dedicated fire optic system and generation.

     

    Time-of-Use Rates

    Time-of-Use (TOU) rates are an important step making Ontario’s electricity system greener and increase efficiency.

    Our Commitment

    Lakefront Utilities Inc. provides all customers with safe, reliable and efficient services.

    Lakefront Utility Services Inc. is committed to providing its customers with safe, reliable and efficient services. We achieve this goal by focusing on operational efficiencies and procedures in order to minimize overhead costs and maximize the use of company assets. In other words, if you are one of our customers, we strive to be efficient and provide you with optimum service, safety and reliability.  We help educate our customers on electricity safety. We provide smart metering to help our customers manage their energy costs and through our customer portal,  we help customers manage their Lakefront account with ease.

    WHAT’S NEW

    King Street West Reconstruction

    King Street West Reconstruction

    Lakefront Utility Services Inc. have engaged CIMA Canada Inc. to complete the design of the reconstruction of King Street West from Burnham Street to William Street.

    read more

    MAIL US

    207 Division Street
    PO Box 577
    Cobourg, Ontario
    K9A 4L3

    Call Us

    (905) 372-2193

    FAX US

    (905) 372-2581

    EMAIL US

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