Accessibility Policy
Lakefront Utility Services Inc. will make every reasonable effort to ensure that its policies, practices and procedures are consistent with the principles of dignity, independence, integration and equal opportunity by:
- ensuring that all customers receive the same value and quality;
- allowing customers with disabilities to do things in their own ways, at their own pace when accessing goods and services if this does not present a safety risk;
- using alternative methods when possible to ensure that customers with disabilities have access to the same services, in the same place and in a similar manner;
- considering individual needs when providing goods and services;
- communicating in a manner that considers the customer’s disability.
If you have any alternative needs regarding accessing Lakefront’s Services, please contact our office.
By mail: Lakefront Utility Services Inc. 207 Division St Box 577 Cobourg, ON K9A 4L3
By Email: lusi@lusi.on.ca By Phone: 905-372-2193 By Fax: 905-372-2581
Lakefront Utility Services Inc.’s Accessible Customer Service Policy